cribs.com Reviews and Complaints

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cribs.com Reviews

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  • terrible service



    I bought one crib, one mattress, one bed sheet. The mattress showed up, the bed sheet showed up but the crib which was indicated to be in stock and to ship within 4 days didn't show up as promised. So, I called them 3 days after the last day of the scheduled delivery and they said they had to contact the manufacturer!!! I'm not quite sure why they waited 20 days to contact the manufacture on an item I ordered that was supposed to ship more than two weeks prior. So, in addition to having misleading information on their website the customer service was terrible. They were... More...
    (Parenting, Nannies, Babies, Family)
    piggy8's Picture   piggy8    0 Comments   Comments
  • Would not do any business with this company again



    The product I ordered from Cribs.com (Netshops) a while ago was recalled, so I contacted the company to receive a refund. They notified me that they submitted a refund to my original payment (AMEX) on January 19th, 2009. Today is April 8th, i never received a refund, I contacted AMEX a while ago and they told me transaction never taken place. Apparently Cribs.com just decided to tell me that they refunded the money (While they did not!). I'm very upset about this situation and would like to warn potential customers - do not have business with people who would not stand behind their... More...
    (Parenting, Nannies, Babies, Family)
  • Do NOT use cribs.com



    I was drawn in by their slightly lower prices than other online retailers, as well as their quick ship date. However,their ship date was completely fabricated. It came and went - no delivery. I called customer service daily and their call center in India was not able to provide me with any info. finally, after 2 weeks, I asked them to cancel my order and they assured me that they had - so I went and bought alternate furniture. I did ask for email confirmation, but this si something they seem completely incapable of providing. Sure enough, the furniture shipped from cribs.com and they are... More...
    (Parenting, Nannies, Babies, Family)
    momtobe's Picture   momtobe    0 Comments   Comments
  • Cribs.com (don't buy @ netshops,inc)



    hello there! I am in the middle of a nightmare with this online store, which by the way is the same as Netshops, Inc. the website is Cribs.com and have the misleading furniture picture color, i tried to cancel within the following 5 minutes and here we are a week later, with the same problem trying to cancel, over the phone, multiple emails, it's just ridiculous. Now we have to wait for a MRA #, pay for shipping and restocking fees, because they claimed they couldn't canceled the order (took a 7 days and we still haven't been able to cancel). This is so unfair to take... More...
    (Parenting, Nannies, Babies, Family)
    mothertobe's Picture   mothertobe    0 Comments   Comments

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